--- title: "FAQ & Commons Problems" description: "## Generation problems ### Why aren't images generated anymore? Heavy use of [Bing Images](https://magic-post-thumbnail.com/docs/bing-images/) in a short time can get your server temporarily blocked. Enable an **Interval** between generations: open **Magic Post Thumbnail > Automatic > Pre-Processing & Developer** and…" url: "https://magic-post-thumbnail.com/docs/faq/" updated: "2026-08-16" category: Support --- # FAQ & Commons Problems ## Generation problems ### Why aren't images generated anymore? Heavy use of [Bing Images](https://magic-post-thumbnail.com/docs/bing-images/) in a short time can get your server temporarily blocked. Enable an **Interval** between generations: open **Magic Post Thumbnail > Automatic > Pre-Processing & Developer** and set **Interval** (for example 1 or 2 images per minute). Prefer small batches of 5 or 10. If you use cron, keep **Number of posts** at 5 or 10. Check the [Logs](https://magic-post-thumbnail.com/docs/logs/) to see which bank in the chain failed. ### What happened to Google scraping? Google HTML scraping was removed in version 7.0. Existing scraping settings are migrated to [Bing Images](https://magic-post-thumbnail.com/docs/bing-images/) automatically. Bing is the default free photo source. If you used the official [Google Image API](https://magic-post-thumbnail.com/docs/google-image-api/) (Custom Search), that bank is unchanged. ### Does Style apply to Bing and other photo banks? No. Style presets and “no text” apply only to AI sources ([GPT Image](https://magic-post-thumbnail.com/docs/gpt-image/), [Stable Diffusion](https://magic-post-thumbnail.com/docs/stable-diffusion/), [Replicate](https://magic-post-thumbnail.com/docs/replicate/), [Ideogram](https://magic-post-thumbnail.com/docs/ideogram/), [Flux 2](https://magic-post-thumbnail.com/docs/flux-2/), [Gemini (Nano Banana)](https://magic-post-thumbnail.com/docs/gemini-nano-banana/), [Grok](https://magic-post-thumbnail.com/docs/grok/)). Bing, Pexels, Unsplash and other photo sources ignore them. Style is set per placement under **Automatic > Image Placement**. ### GPT Image is slow or fails [GPT Image](https://magic-post-thumbnail.com/docs/gpt-image/) often takes 20 to 90 seconds. OpenAI may require **organization verification** before GPT Image models work. Existing DALL·E API keys still work after the 7.0 migration. ### Grok returns a billing error [Grok](https://magic-post-thumbnail.com/docs/grok/) uses prepaid **xAI credits**, not the free Grok app. Without credits (or a payment method), xAI rejects every request, including the Dashboard test. Add credits in the [xAI billing](https://console.x.ai/team/default/billing) page. ### Fatal error: Cannot redeclare activate_magic_post_thumbnail This error means two versions of the plugin are active. It usually happens just after you activate Pro. Deactivate and remove the **free** version so only Pro remains. See [Problems with Pro Plugin](https://magic-post-thumbnail.com/docs/problems-pro-plugin/). ### What is the MPT column in the posts list? Version 7 adds an **MPT** column on Posts, Pages and other supported types. Use **Generate** or **Regenerate** without opening the editor. Regenerating picks a different result from the chain. ![posts list MPT](https://magic-post-thumbnail.com/wp-content/uploads/2023/02/post-list.png) ### How do I test generation from the Dashboard? Open **Magic Post Thumbnail**. The **Your configuration** card checks your chain and API keys. **Generate a test image** creates a draft post so live articles are left untouched. Details: [Dashboard](https://magic-post-thumbnail.com/docs/dashboard/). ### I don't get any results after generating images Typical causes: - No relevant result in the selected bank for those keywords. - Settings are too selective (**Search Based on**, filters, license). - [Proxy](https://magic-post-thumbnail.com/docs/proxy/) settings that do not work. - A bank error (missing key, quota, verification). Check the [Logs](https://magic-post-thumbnail.com/docs/logs/). Before reporting a problem, search the same keywords on the bank's own website. If nothing relevant comes back, relax **Based on** or change the chain in **Source**. ## Pro subscription ### Do you offer support if I need help? Yes. Paid customers get priority replies, usually within 24 hours, via our [support page](https://magic-post-thumbnail.com/contact-us/). ### Do I get updates for the premium plugin? Yes. Automatic updates are included while your subscription is active (or for life on a lifetime licence). If you cancel, you can keep using the plugin without updates or support. ### What payment methods are accepted? We accept major credit cards (Visa, Mastercard, American Express) and PayPal. ### Do you offer refunds? We don't offer refunds, but there is a [free version](https://wordpress.org/plugins/magic-post-thumbnail/) to try first. Questions about features: [contact us](https://magic-post-thumbnail.com/contact-us/). ### Can I change my plan later? Yes. You can upgrade or downgrade at any time. ### What's the time span for contracts? Plans are year-to-year unless you purchase a lifetime licence. ### I want the annual licence for one year only Buy the plugin and cancel when you want. If you cancel in the first year, you keep updates for that year only. ### Can I cancel my account at any time? Yes. Cancel from your [Account](https://magic-post-thumbnail.com/docs/account/) panel. You can still use the plugin without updates or support. ### I have other pre-sale questions Ask anything through our [support page](https://magic-post-thumbnail.com/contact-us/).